SUPPORT
How can we help?
AnaesFlow is currently in private beta. Support is provided directly while we improve the desktop and companion applications.
EMAIL SUPPORT
Email supportadmin@anaesflow.co.nz
Include your AnaesFlow version, operating system and a description of what happened. Do not email patient-identifying information.
Before contacting support
- Check the version displayed at the bottom of AnaesFlow.
- Confirm whether the encrypted workspace is stored locally or in OneDrive.
- Record the exact wording of any error without including patient details.
Security concerns
If you believe account or workspace security may be affected, stop using the affected device and email us promptly with “Security” in the subject line.
Beta downloads and activation
Invited testers can access current downloads and activation information through the AnaesFlow beta portal.